Privacy Policy
At Crochet_anDHOOKS, we are committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you interact with our website, make purchases, or visit our physical stores. By accessing our services, you consent to the practices described in this policy.
Information We Collect
- Personal Information: When you place an order or create an account with us, we may collect certain personal information, including but not limited to your name, email address, phone number, shipping address, and payment details.
- Device Information: We may automatically collect information about the device you use to access our website, such as your IP address, browser type, operating system, and browsing behavior.
- Cookies: Like many websites, we use cookies and similar technologies to enhance your browsing experience and gather information about how you use our website.
How We Use Your Information
- Order Fulfillment: We use the information you provide to process and fulfill your orders, communicate with you about your purchase, and provide customer support.
- Improvement of Services: Improvement of Services: Your data helps us understand your preferences and interests, enabling us to enhance our product offerings, website functionality, and overall customer experience.
- Marketing Communication: With your consent, we may send you promotional emails and updates about our latest products, special offers, and events.
- Security and Fraud Prevention: We use your information to protect against and investigate any fraudulent or unauthorized activities.
Disclosure of Your Information
- Third-Party Service Providers: We may share your personal information with third-party service providers who assist us in operating our business, such as payment processors and shipping companies.
- Legal Obligations: We may disclose your information to comply with applicable laws, regulations, legal processes, or government requests.
Data Security
We take data security seriously and implement reasonable physical, electronic, and administrative measures to protect your information from unauthorized access, disclosure, alteration, or destruction.
Your Choices
- Account Information:You can review and update your account information by logging into your account.
- Email Preferences:You can opt-out of receiving marketing emails by following the instructions in the emails we send you or by contacting our customer support.
Links to Third-Party Websites
Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices of these websites. We encourage you to review their respective privacy policies.
Changes to the Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The most current version will be posted on our website.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your data, please contact us at:
Email: [email protected]
Address: 1 Eziowelle Str,
Opposite Tradefair Int'l Market, Abule-Oshun
Lagos - 102114
Thank you for entrusting us with your personal information. We value your privacy and are dedicated to ensuring a secure and enjoyable shopping experience.